AI chatbot for your website
Your website answers the usual questions, even when your team isn’t around.
Every day, people visit your website with the same questions: opening hours, indicative prices, how a service works, whether you cover their area. If nobody answers at that moment, many leave without writing or wait until the next day.
An AI (artificial intelligence) chatbot is an assistant that appears on your website and chats with the visitor. It answers based on the information you give us, in your brand’s tone, and guides each person to the next step: requesting a quote, booking or leaving their contact details.
It’s useful when your team spends a lot of time answering repeated questions, when you get visitors outside business hours or when you want the first contact to arrive with the basic information already collected.
It doesn’t replace your sales team: it does the first screening, handles the simple things and leaves what matters to people.
- Visitor asks
- Assistant answers
- Identifies the need
- Points to the next step
- Your team takes over
We gather your information
We review your services, FAQs, terms and the way you speak. You confirm what the assistant can and can’t say.
We write the script
We define how it greets people, which questions it answers, when it asks for details and when it hands over to a person.
We build the knowledge base
We organise the information into a reference document from which the assistant learns to answer.
We train and test
We ask real and tricky questions, correct answers and fine-tune the tone until it responds the way you expect.
We install it on your website
We place it on your website and check that it works well on mobile and desktop.
- Analysis of your customers’ frequently asked questions
- Conversation script: greeting, answers, requests for details and handover to a person
- Knowledge base with your business information
- Assistant training and answer testing
- Adaptation to your brand’s tone
- Installation on your website
- Hosting, adjustments and knowledge updates after launch: these are part of AI chatbot — maintenance (monthly fee)
- Connection to a CRM (Customer Relationship Management) or other tools: available as an additional service
- Assistant for WhatsApp or Instagram: this is a separate service
- Website design or redesign
- Licences for third-party tools you already use
Imagine a physiotherapy clinic in Madrid. Every week it receives many similar questions on its website: whether they do home visits, which treatments they offer, how to book an appointment.
Before
Questions come in through the form or never get asked. Reception answers them one by one the next day, and some people have already booked elsewhere.
After
The assistant answers straight away with the clinic’s information, explains the treatments and, when someone wants an appointment, collects their details so reception can call them.
- Your visitors get an answer at the very moment they have the question
- Your team stops answering the same questions again and again
- Contacts arrive with the basic information already collected
- A more professional, attentive image on your website
- Consistent information: everyone gets the same correct answer
- It can reduce the hours your team spends answering repeated questions
- It can avoid calls and emails that are only looking for basic information
- It lets you look after visitors outside business hours without extending shifts
- AI assistant installed and working on your website
- Conversation script approved with you
- Organised knowledge base with your business information
- An explanation of how it works and which information is worth keeping up to date
The price depends on what you combine. Tick this service and whatever you need with it in the calculator and you’ll see your quote straight away, with the launch price applied.
- Choose services
- Leave your details
- See your quote
Can it make up answers?
We set it up to answer from your knowledge base and to hand over to a person when it doesn’t have the information. Even so, no AI is perfect: that’s why we test before going live and adjust whatever is needed.
Do I need to take out maintenance?
Monthly maintenance covers hosting the assistant, adjustments and updating its knowledge. We recommend it so the assistant keeps working and stays up to date; in the proposal we confirm how it fits your case.
Does it work with any website?
It can be installed on most websites without any problem. We review yours before we start and, if there is a technical limitation, we tell you before you sign up.
Can it send contacts to my CRM?
Yes, it can be connected, but that integration isn’t part of this service. It’s available as an additional service, for example through an automation.
Which languages does it answer in?
We set it up in your website’s main language. If you need more languages, we assess it with you based on your information and your audience.
Next step
Tell us about your situation and we’ll tell you, with no commitment, whether this service fits or which alternative makes more sense.